Terms & Conditions

Terms and Conditions

Welcome to Umeo Hair Salon! By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please take the time to read through them carefully.

1. General Information

Umeo Hair Salon provides hairdressing, styling, and beauty services to our clients. These Terms and Conditions outline the terms under which you may access our website, book appointments, and receive our services.

2. Appointment Bookings

• Booking: All appointments must be scheduled in advance. You can book online via our website or by calling the salon directly.

• Cancellation Policy: We require at least 24 hours' notice for any appointment cancellations or changes. Failure to provide sufficient notice may result in a cancellation fee, which will be charged to the credit card used to secure the booking.

• Late Arrivals: If you arrive late for your appointment, we may not be able to accommodate the full service, and you may be charged for the time reserved.

3. Payment

• Pricing: All prices for services are listed on our website or provided at the time of booking. Prices are subject to change without notice.

• Payment Methods: We accept payment via cash, credit/debit cards, and mobile payment methods. All payments must be made upon completion of services.

• Refunds: Payments for services are non-refundable. In exceptional circumstances, management may offer a credit towards future services at their discretion.

4. Services

• Service Satisfaction: We aim to provide the highest level of satisfaction with every service. If for any reason you are not satisfied with the result, please notify us within 7 days of your visit, and we will offer a follow-up consultation or adjustment.

• Allergies & Sensitivities: If you have known allergies or sensitivities, please inform us prior to your appointment. This includes allergies to hair products, dyes, or other treatments.

5. Client Responsibilities

• Health & Safety: For your safety and comfort, you must follow all instructions provided by our team members. We are not responsible for any injury or discomfort that results from failure to follow guidance.

• Personal Belongings: Umeo Hair Salon is not responsible for the loss or damage of personal items during your visit.

6. Privacy & Data Protection

• Personal Information: When you book an appointment or use our services, we collect personal information to provide and improve your experience. This information is processed in accordance with our Privacy Policy, which can be found on our website.

• Confidentiality: We take client confidentiality seriously and do not share your personal information with third parties without your consent, unless required by law.

7. Intellectual Property

• All content on the Umeo Hair Salon website, including text, images, logos, and graphics, are the intellectual property of Umeo Hair Salon. You may not reproduce, distribute, or use any part of the content without prior written consent.

8. Liability

• Limitation of Liability: Umeo Hair Salon is not liable for any damages, losses, or injuries that may occur during your visit or as a result of using our services, except where such damages result from gross negligence or intentional misconduct on our part.

9. Modifications to Terms

• We reserve the right to amend or update these Terms and Conditions at any time. Any changes will be posted on our website, and the date of the most recent update will be indicated at the top of this page.

10. Governing Law

• These Terms and Conditions are governed by the laws of [Country or Region]. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts in [Location].

Contact Us

If you have any questions or concerns regarding our Terms and Conditions, please feel free to contact us at:

Umeo Hair Salon