FAQ
Frequently Asked Questions (FAQ)
1. How do I book an appointment?
You can easily book an appointment with us by visiting our [Booking Page] on our website or by calling us directly at [Phone Number]. Our team is available to assist you in scheduling your next visit at a time that works best for you.
2. Do I need to book in advance?
Yes, we highly recommend booking in advance, especially for popular services and peak times. Our schedule fills up quickly, so booking early ensures that we can accommodate you at your preferred time.
3. What is your cancellation policy?
If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice to avoid a cancellation fee. Cancellations made within 24 hours or no-shows will be charged a 50% cancellation fee based on the total service price. For more details, please refer to our Refund Policy.
4. What services do you offer?
We offer a wide range of services, including:
Haircuts and Styling
Hair Coloring (Balayage, Highlights, Full Color, etc.)
Keratin Treatments
Hair Extensions
Bridal & Event Styling
Scalp Treatments
Men's Grooming Services
For a full list of our services and pricing, please visit our Services Page.
5. How much do your services cost?
Service pricing varies depending on the type and complexity of the treatment. We offer personalized consultations to determine the best services for you. For specific pricing details, please visit our Pricing Page or contact us directly.
6. Do you accept walk-ins?
While we do accept walk-ins, we recommend making a reservation to ensure availability, especially during busy times. If you are a walk-in, we’ll do our best to accommodate you, but it’s always better to book in advance.
7. Can I request a specific stylist?
Yes, you can request a specific stylist when booking your appointment. If you have a stylist in mind, please mention their name during the booking process, and we will do our best to accommodate your request.
8. What if I’m not happy with my haircut or color?
We strive for excellence in every service, but if you are not completely satisfied, please let us know within 7 days of your appointment. We offer complimentary adjustments to make sure you’re happy with your results. Simply contact us to schedule a follow-up consultation.
9. What products do you use at the salon?
At Umeo Hair Salon, we only use premium, professional-grade products that are designed to enhance and protect your hair. We are proud to work with AVEDA, Kerastase, and other high-quality brands. These products are chosen for their effectiveness, sustainability, and ability to promote hair health.
10. Do you offer gift cards?
Yes! We offer gift cards for any occasion. They can be used towards services or products at the salon. For more details, visit our Gift Cards Page or contact us.
11. How should I prepare for my appointment?
To make the most of your appointment, we suggest the following:
Arrive with clean, dry hair (unless your stylist advises otherwise).
Bring inspiration photos if you have a specific style in mind.
Let us know if you have any allergies or sensitivities to products.
For color services, avoid washing your hair the day before your appointment.
12. Are your stylists experienced?
Absolutely! Our team of stylists is highly trained and experienced in both classic and cutting-edge techniques. With years of experience and ongoing training, our stylists are committed to delivering top-quality service to meet your individual needs and preferences.
13. Do you offer services for men?
Yes! We offer a full range of grooming services for men, including haircuts, beard trims, and hair coloring. Our stylists are experienced in working with all hair types and styles.
14. Can I change my appointment time after booking?
Yes, you can modify your appointment time with at least 24 hours’ notice. If you need to make a change, please call us or use the booking system on our website to reschedule your appointment.
15. Is parking available at the salon?
Yes, there is parking available near the salon. We have both street parking and parking facilities nearby for your convenience. If you need assistance with directions, please don't hesitate to call us.
16. Do you offer bridal or special event styling?
Yes, we specialize in bridal and special event styling. Our team works with you to create the perfect look for your big day, whether it's for a wedding, photoshoot, or another special event. Contact us to schedule a consultation or to learn more about our event packages.
17. What safety measures are in place due to COVID-19?
The health and safety of our clients and staff is our top priority. We follow all local health guidelines, including sanitation protocols, wearing face masks, and social distancing when necessary. Please check our website for the most up-to-date information on our COVID-19 safety procedures.
Contact Us
If you have any other questions or need more information, feel free to reach out to us directly:
Umeo Hair Salon